Every business success’s crucial part is – Sales
If you can’t sales anything none of it matters. As a small business owner, everyone knows sales are most important as well as crucial too. Initially, a business owner needs to spend money to earn something but how you are investing money that really matters. It’s easy to waste money wondering if there is something specific that we can do to raise the sales revenue.
Fortunately, there are some proven strategies that small businesses with a small budget can use to generate business or to get more customers.
Here what you need to know the secrets of increasing and closing sales.
a. Ask questions and listen
As we peel layers off from onions likewise ask as many questions as you can to know the exact requirements and listen to it carefully. Always keep one thing in mind, whenever you talk to your potential customer, try the approach of asking questions as if they have already bought your product or service. Never ask them if they’d like to buy but how they will be paying. Ask whether they will use your product or service at home or in the office.
b. Showcase your full potential
Results- Whenever you are going to share it with your potential customers, it allows them to see how they can grow and scale their operation or satisfy their personal needs, even makes it easier for them to buy what you’re selling because they’re seeing results. This is when customer testimonials come in handy.
Overcome Common Objections in Sales
- Objection: “You’re too expensive.”
Solution: Continue the conversation.
- Objection: “Give me more.”
Solution: Present the facts.
- Objection: “Your product doesn’t meet our needs.”
Solution: See things from the client’s perspective.
- Objection: “I don’t want to change.”
Solution: Reshape the customer’s fearful mindset.
c. Understand What Motivates your Customers to Buy
Always invest more and more time to learn what motivates your customers. Take the time to know their needs, challenges, concerns, and fears. As you learn about your customers, you are also investing time to better educate your customers to help move them farther down the sales funnel at the same time. People buy because they are in need. Understand your customer’s needs, solve that need, and you’ll have a much better chance of making a sale.
d. Tell your story visually-
There is a famous saying “People hear what they see” and that couldn’t be truer in sales pitches. Visuals can help make your saying actionable. Visuals like images, videos, presentations, whiteboards show how your prospect’s problems will be solved with what you are selling.
67% of people get more convenience to buy when they see visuals.
40% of people will respond better to visuals rather than plan text
80% – people love to read something if it includes colorful images.
10% – people remember what they heard, 20% of people remember what they read, 80% of people remember what they saw and did.
e. Push for a Decision
Ensure decisions are not got for you and your customers as well. You are unsure of this situation whether he will purchase from you or not and your customer is in the situation of getting the solution. When your customer is having a lot of things in his mind, turn his thoughts and try to provide him a solution. When you know your customer is having all the solutions to make a decision, push them to take one.
The next time you’re in a sales meeting with a prospect, don’t ask them to buy from you – just ask for a decision. There’s a difference. Whatever decision your customer will take, find a way to serve them.
f. Always Over-Deliver
If you want to ensure that customers buy from you again and again and that they tell others about you, over-delivering is critical. It does not mean that you have to do something “big” that causes you to lose money. It can be something small to you but it can affect your customer. Over delivering can be accomplished in many ways -.
- An unexpectedly pleasant experience
- A product that wows
No matter, your business is small or big, a businessman’s motive should be customers won’t face any issue after purchasing and it must solve their problems. While delivering great services to customers,don’t think as a short time transaction. Instead, make a longe term investment in your customer and build up the opportunity for repeat business.
Consistency and proper delivery is the most important aspect of any business. If you commit serving your customers beyond just selling to them through this not only you realize how to boost sales, obtain repeat business and happier customer: you will achieve a less hectic sales process.